Effective Date: 1 August 2025
Last Updated: 28 August 2025

Introduction

New Construction Taupo Ltd (“we,” “us,” or “our”) operates the website newconstruction.co.nz (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

We are committed to protecting your privacy and complying with the New Zealand Privacy Act 2020. By using our website, you consent to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide Directly

When you use our contact form, we may collect:

• Name
• Email address
• Phone number
• Message content
• Any other information you choose to provide

Information Collected Automatically

When you visit our website, we automatically collect certain information through cookies and similar technologies:

• IP address
• Browser type and version
• Operating system
• Pages visited on our website
• Time and date of visits
• Referring website addresses
• General geographic location

How We Use Your Information

We use the information we collect for the following purposes:

Contact Form Submissions

• To respond to your inquiries and requests
• To provide customer service and support
• To communicate with you about our services
• To improve our services based on your feedback

Website Analytics

• To understand how visitors use our website
• To improve our website’s functionality and user experience
• To analyze website performance and traffic patterns
• To identify technical issues and optimize our services

Information Sharing and Disclosure

Third-Party Service Providers

We work with the following third-party service providers who may have access to your personal information:

Jotform

• Purpose: Contact form processing and data storage
• Data shared: Information submitted through our contact forms
• Privacy Policy: https://www.jotform.com/privacy/

Google Analytics

• Purpose: Website traffic analysis and performance monitoring
• Data shared: Anonymous usage data and website interaction information
• Privacy Policy: https://policies.google.com/privacy

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

Data Storage and Security

Your personal information collected through our contact forms is stored by Jotform on servers that may be located outside of New Zealand. We take reasonable steps to ensure that our third-party service providers implement appropriate security measures to protect your information.

Analytics data collected by Google Analytics is processed according to Google’s data processing standards and may be stored on servers outside of New Zealand.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but will use commercially reasonable efforts to protect your data.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect analytics data.

Types of cookies we use:

• Analytics Cookies: Google Analytics cookies help us understand website usage patterns
• Functional Cookies: Essential cookies required for the website to function properly

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.

Your Privacy Rights

Under the New Zealand Privacy Act 2020, you have the right to:

• Access: Request information about what personal data we hold about you
• Correction: Request correction of any inaccurate personal information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Restrict Processing: Request that we limit how we use your information
• Data Portability: Request a copy of your data in a structured format
• Object: Object to certain types of processing of your information

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Contact form submissions: Retained for up to [X years] or until you request deletion
• Analytics data: Retained according to Google Analytics default settings (26 months)

Children’s Privacy

Our website is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

International Data Transfers

Your personal information may be transferred to and processed in countries outside of New Zealand, including by our third-party service providers (Jotform and Google). These countries may have different data protection laws than New Zealand. We ensure that appropriate safeguards are in place to protect your information when it is transferred internationally.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on this page and updating the “Last Updated” date.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how we handle your personal information, please contact us:

New Construction Taupo Ltd
Email: info@newconstruction.co.nz
Phone: +64 (07) 376 5117

For privacy-related complaints that cannot be resolved directly with us, you may contact the New Zealand Privacy Commissioner:

• Website: www.privacy.org.nz
• Phone: 0800 803 909
• Email: enquiries@privacy.org.nz